This will also delete corrupt files from your storage. You will then open Settings > Apps and find Your Phone Companion app and tap on Clear data and then Clear all data to clear stored cache and other files associated with the app. You will find the option under Settings > Accounts.
Open the app and sign out of your Microsoft account. Let’s begin with the Your Phone Companion app on mobile. Start from scratch like you just heard of the app and want to install it. You will have to unlink both Windows and mobile apps to make this work. If nothing works, I recommend you reinstall the app.
The last step is Reset that will get you a fresh start where you will begin the setup process from scratch. You can try this but we already did this above in the troubleshooting step. The second is Repair that will try to find and fix issues with the app. Restart it to initiate the connection process again. Sign in to the companion app with the same Microsoft account that you're signed in to on your PC. To do this, open a web browser on your Android device and then enter the link that's displayed on your PC (aka.ms/yourpc). The first one I recommend is Terminate that will shut down the Your Phone app. Once you're signed in, you'll be prompted to install or open the companion app on your Android device.
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